Our History

  • December 1993 – In order to bring a quality service approach which focussed on customer satisfaction in Turkish Insurance sectör, the foundation of our company was started.
  • 28th March 1995 – We completed working on the foundation of Demir Hayat Insurance Inc.
  • 9th May 1995 – The license for Life, Sickness and Personal Accident Insurances were received from the Treasury.
  • 17th May 1995 – We made our first policy as Demir Hayat Insurance Inc.
  • 1st May 1995 – The first agency of Demir Hayat Insurance Inc. was founded.
  • 24th July 1996 – In order to reinforce the significance we attach to our perception of quality services and customer satisfaction, we received ISO 9001 Quality Assurance Certificate from the German RWTÜV Company.
  • 10th December 1997 - We received the approval for SES Health Insurance products where Reassurance, production and provision services are given within the body of company.
  • January 2002 – In order to provide more responsive and higher quality services to our policy holders with the developing technology, we switched from the method of giving provisions to contracted health institutions via SYS and POS which was applied since 1999 to the system of giving provisions directly over the internet.
  • 29th January 2002 – We reserved the right for the slogan “İyi Günler Diler” for Demir Hayat Insurance.
  • May 2005 – As Demir Hayat Insurance, in order to meet changing needs of our policy holders and Turkish insurance sector, we released another first in the sector and received the approval for the policy for In-Vitro Fertilisation Insurance which was a new insurance product.
  • February 2006 – We received the approval for the first dental health policy within the sector.
  • July 2006 – The number of policy holders increased over 100.000.
  • 2008 – As Demir Hayat Insurance, we launched the Attendant practice to provide guidance and take care of them in person at the hospitals to provide our policy holders better service.
  • April 2008 – We formed the SGK usage incentive coverage which was another first in the sector.
  • April 2008 – We celebrated the 5.000th baby who was born as insured by us.
  • 17th May 2008 – The profit acquired from the play in which our company employees took part voluntarily was used in various social responsibility projects.
  • June 2008 – We extended our service network around the country and we increased the number of our contracted health institutions to over 1200.
  • July 2008 – We formed our telemarketing team in order to bring our products which are the firsts especially in health branch within the sector to wider audiences.
  • September 2009 – By receiving the approval of Surgical Diseases Insurance which is the first and only example in the sector from the Treasury, we ensured protection of our policy holders’ health against the risks more extensively.
  • 1st May 2010 - We received the approval for the product Gökkuşağı Health Insurance where Reassurance, production and provision services are given within the body of company from the Treasury.
  • February 2011 – Having considered the needs of our policy holders related to receiving fast treatment and healthcare services, we switched to Barcode system to have provisions at pharmacies faster.
  • December 2011 – Woks for the integration with Insurance Information Centre were completed.
  • September 2012 - The number of contracted health institutions was increased to over 1600.
  • December 2013 – "Corporate Productivity" department providing services for corporate health insurance was founded.
  • 2014 – We started the Automated Provision Software Development Project (OPYGP).
  • 2014 - We provided the opportunity to receive online price quotes from renewed Demir Hayat Inc. corporate website (www.demirhayat.com.tr). We offered the chance to make comparisons between the prices of desired products and buy policies online right away.
  • 23 November 2016 - Since its establishment, Our company, which operates under the roof Demir Financial Group Holding A.Ş., has passed the management of EMF Capital Partners with a 100% share transfer.

Today, as Demir Hayat, we look at the future in confidence with our valuable policy holders, our employees, our agencies which are business partners and over 1600 contracted health institution all across Turkey. We aim to improve the life quality and satisfaction of our policy holders in every service we provide.