Satisfaction Questionnaire

Memnuniyet-Anketi

PERSONAL INFORMATION


Information Regarding the policies and additional coverage
Policy Production Time
Responding to Requests for Changes in the Policy and to Other Similar Demands
Damage Coverage Time
Attitude and Politeness of Demir Hayat Employees
Getting Informed about your Policy by Demir Hayat Employees
Services Received at Contracted Health Institutions
Adequacy of the Number of Contracted Health Institutions
Processes regarding Outpatient Treatment Transaction Forms (Soap Forms)
Voice Response System (SYS)
Being able to Get in Touch with our Company at any time
Solution Period for Complaints and Demands
Would you like to buy the insurance policy that you had purchased from our company again? If your answer is NO, please explain us with its reasons?
Would you like to buy our other products? If your answer is NO, please explain us with its reasons?
How did you hear about our products?
Have our advertisements been influential in your purchase?
Please state your views and suggestions for us to improve our service quality.